Refund & Cancellation Policy

You may cancel a confirmed booking through the Bodhi application up to [cancellation window] before the scheduled session time.

Sessions can be rescheduled to another available slot, subject to professional availability, within [rescheduling window] of the original session time.

Online sessions cancelled within the eligible window are handled as described under "Refund Eligibility" below.

Offline (at-home) sessions cancelled within the eligible window are handled as described under "Refund Eligibility" below. Cancellations made after a professional has already been dispatched may be treated differently - see [late cancellation terms].

If a participant is not available at the scheduled time and location without prior cancellation, the session may be marked as a no-show and treated as [no-show policy].

Refunds are considered for cancellations made within the eligible cancellation window, or where Bodhi is unable to fulfil a confirmed booking. Eligibility is confirmed at the time of cancellation in the app.

Eligible refunds are processed to the original payment method within [refund processing time] after approval.

We may consider refund requests outside the standard window in exceptional circumstances (such as a medical emergency), assessed on a case-by-case basis.

For cancellation or refund assistance, contact us at:

Email: info@bodhicare.life
Phone: +91 99970 08775
Support hours: 9 a.m. - 5 p.m.